This 6 week program is for practitioners within a given practice.
We intentionally facilitate collaboration between practitioners – both in these sessions and through their day to day work together. For too long ‘CPD’ has been run with random individuals from various practices who cant help each other implement in practice when it matters most!
The purpose of the Finding Practitioner Pathway program is to accelerate the development of your practitioner team, and in the process differentiate the performance of your practice in the marketplace.
We do this by replacing confusion with clarity. We find workflow variability where high levels of repetition can exist. We optimise practitioner energy and minimise the impact of draining patients and workflow.
There are weekly 3 hour sessions for 6 weeks at a time of day or evening that is mutually convenient.
It can be run onsite in their practice or online via Zoom if this is geographically impractical.
How many of your patients “get better” is not directly related to practitioner knowledge or skill level. Though a high skill level and knowledge base will help you help more people, the ‘deal you make’ with the patient at the outset of working together will have more impact on the odds of you winning and the patient making progress.
In How to Win with more patients we lay out a clinical model where patients and practitioners are positioned to have success. Allowing patients to come in, flop on the table and say “fix me” is a splatter gun approach for practitioners that will end in a few wins and many patients clogging up your books going nowhere.
In this clinical gatekeeping model patients can have 1 of 4 outcomes, they cant have everything and they cant have a bit of a few outcomes all rolled together.
They choose the outcome and the practitioner gets to sign off on whether that is clinically possible and viable.
Winning is more fun. Trying to randomly “fix” is frustrating and full of obstacles.
Most people get into healthcare because they possess the spirit of wanting to help others. The problem can be that these empathetic healthcare practitioners are poorly supported in how to serve the interests of patients. They lack the skills and strategy to prevent patient demands and expectations creating an erratic workflow, which over time can erode practitioner spirit and energy.
If left for long enough, compassion fatigue or even burnout can await many practitioners from here.
In Techniques for Caring we cover communication tools and strategies that not only protect Practitioner Autonomy, but also build buy in and trust in the therapeutic relationship with a patient.
A practitioner whose generous spirit and energy is allowed to shine through is a pleasure to work with and an asset to any practice.
But with so many “drainers” out there that doesn’t always just happen!
Techniques for Caring will help you structure and strategise so that it does!
Progressive Practitioners want and need exposure to new insights and new skills.
They will get bored with high volumes of very familiar work containing very few opportunities to be challenged, grow and win.
In one way the neuromusculoskeletal industry is a good place for them as we now know so much more than we did, say, 20 years ago.
But know a lot more than we can use in practice right now!
In The Modern Clinical Skillset we take an overview on 4 areas – Manual Therapy, Biomechanical assessment, Movement Prescription and Perception Action Targeting.
Manual Therapy as a traditional and core component of the vast majority of practices, and Biomechanics, Movement Prescription and Perception-Action Targeting as 3 areas of recent focus and how we might use them to enhance our practice and our results.
The purpose of this module is to help practitioners get some clarity on where and how they might optimally use these different insights and skills in practice!
There are key moments, that if handled incorrectly – or without awareness, will allow patients to squeeze practitioner.
In this module, we identify “4” key moments within a therapeutic relationship between practitioner and patient, and give practitioners’ tools to manage those moments, so they avoid the traps patients unintentionally set for us.
These 4 moments can often be recurring so being able to handle and shape these moments is crucial in keeping a patient or a case on track over time.
The 4 moments can be summarised by the following 4 questions……
1. What is happening in me?
2. What needs to happen?
3. Who is doing what?
4. How will we know we are there?
Patients will often have their own beliefs around their answer to these 4 questions.
Changing their mind is not as important as practitioners’ having the framework to have their say in these moments, and at least allow the patient to register that they may be agreeing to disagree, instead of patients rolling on unchallenged and assuming their perspective is 100% “right”.
Some years ago research apparently ‘told us’ that the therapeutic effects of manual therapy were non specific. This was extrapolated further to say it didn’t matter what you did from a manual treatment perspective, because in the end it was all roughly the same.
Though this was a popular narrative in academia and some parts of the university training, it was also an excuse for delivering poorly targeted treatments and was not a view shared by many experienced practitioners.
Not to mention this being a less commercially attractive offering than specific, targeted treatment.
At a similar time we saw the emergence of new approaches to pain and musculoskeletal function – which were largely talk or movement based. These new insights were, and are scientifically true and potentially very effective.
But they don’t always have as much market demand as effective manual treatment. Largely because of the differential between the contribution and effort required on the part of the patient.
In the Manual Therapy: Still the core of most practices module, we look at palpation and treatment techniques through the lens of how patients perceive them, and how we can use the treatment experiences these techniques create to build a story that helps patient compliance and buy in.
This is not so much about teaching or reviewing how to do certain techniques – there are plenty of other courses that do that! This is more about optimally using manual treatment to deliver value and results, as well as build narratives that make sense to both patient and practitioner.
We've covered some ways to implement the 4 A’s – Authenticity, Autonomy, Alignment and Action - into practice.
In The 4 A’s in Practice module, you will be encouraged as a practice to make some decisions as a group as to how you best combat Practitioner Squeeze through using The 4 A’s in your practice!!
You may choose to simply tweak some of the things we have covered in this program, or you may come up with some new implementation ideas based on the 4 A’s “anti squeeze” framework.
Being part of a group practice has great potential in creating professional momentum for all, so how as a group you decide to apply what we have covered in this program is really important!